Careers + Internships

Careers + Internships

InfoSystems is always looking for talented individuals to join our team! Our people make us who we are, and we recruit those who not only share our goals, but who are excited to be part of our responsive culture. We strongly encourage both a committed and motivated spirit as well as a balanced lifestyle allowing for personal growth and career development.

Career Opportunities

InfoSystems is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.

Interested in joining our talented team? Please submit your resume to hr@infosystems.biz.

Posted January 2021: 

InfoSystems is seeking to hire a Cybersecurity Sales Engineer to offer cybersecurity products and services in an assigned territory: prospecting, lead progression and securing orders; cross-selling solutions; providing customer service; and preparing periodic reports as required to maximize business potential and customer satisfaction.

This role would report to InfoSystems’ COO and work directly with marketing, technical, managed services and client success teams. Top candidates would reside in one of the following Southeast states: Tennessee, Alabama, Georgia, North Carolina, South Carolina, Florida or Kentucky.

At InfoSystems, our people make us who we are, and we recruit those who not only share our goals, but who are excited to be part of our culture. We strongly encourage both a committed and motivated spirit, as well as a balanced lifestyle allowing for personal growth and career development. The ideal candidate is upbeat, empathetic, goal oriented and relationship driven. Join our team and thrive with a company that offers strong pre-sales and delivery expertise, top-level partnerships with best of breed technology innovators and a quarter of a century of proven success.

Cybersecurity Sales Engineer Responsibilities

  • Prospect and sell new and existing customer cybersecurity solutions and services including:
    • Firewall Management Services
    • HIPAA Risk & Gap Assessment
    • Incident Response Program
    • Mobile Device Management (MDM)
    • NIST Security Controls 800-171 & 800-53
    • Penetration Testing
    • Security Information & Event Management (SIEM)
    • Simulated Phishing & Awareness Training
    • SOC 2 Compliance
    • Vendor Risk Assessment
  • Developing and maintaining a pipeline of business
  • Executing regular sales calls to develop relationships and proactively follow-up on leads
  • Developing and nurturing professional relationships with appropriate vendor and community groups
  • Delivering effective presentations promoting InfoSystems, our vendor partners and services
  • Developing account relationships to maximize long-term sales opportunities and ensure client perpetuity
  • Identifying decision-makers to close deals and finalize contracts
  • Ensuring optimal customer satisfaction
  • Working closely with the entirety of the sales team to triumph strengths and empower total solution wins
  • Participating in sales forecasting and planning in an effective manner
  • Daily administrative tasks including CRM entry, reporting and communication with the relevant departments in the organization

Cybersecurity Sales Engineer Requirements

  • A degree in business, information technology or other relevant field 
  • Minimum five (5) years of experience selling IBM, Dell Technologies, Red Hat, VMware, Cisco or other relevant solutions in a VAR, OEM or consulting environment – associated sales and technical certifications preferred
  • Demonstrated territory management skills including prospecting and lead development
  • Strong presentation, communication and relationship skills
  • Evidenced problem solving, customer service, negotiation and follow up expertise
  • Robust knowledge of contract terminology 

InfoSystems, Inc. is an Equal Opportunity Employer. We do not discriminate based upon race, religion, gender, national origin, sexual orientation, familial status, age, handicap, marital status, etc.

Posted January 2021: 

InfoSystems is seeking to hire a Computer Systems Level 2 Engineer. This full-time role would report to InfoSystems’ Vice President of Engineering and work directly with the technical, services, sales and client success teams. Top candidates would reside in one of the following Southeast states: Tennessee, Alabama, Georgia, North Carolina, South Carolina, Florida or Kentucky.

At InfoSystems, our people make us who we are, and we recruit those who not only share our goals, but who are excited to be part of our culture. We strongly encourage both a committed and motivated spirit, as well as a balanced lifestyle allowing for personal growth and career development. The ideal candidate is upbeat, empathetic, goal oriented and relationship driven. Join our team and thrive with a company that offers strong pre-sales and delivery expertise, top-level partnerships with best of breed technology innovators and a quarter of a century of proven success.

Computer Systems Analyst Level 2 Responsibilities

  • Work with internal and external resources to achieve sales and customer service goals
  • Provide pre-sales engineering and sales support to the Account Executives
  • Provide day-to-day technical support with the engineering team
  • Maintain and support the integrity of the operating system environment and various computer systems
  • Administer, install and troubleshoot a variety of operating systems
  • Perform systems maintenance tasks, such as system back-up, recovery and file maintenance. Schedule, install, and test system software upgrades
  • Perform updates to system related installation documentation. Perform end-user support
  • Configure Microsoft software and resolves technical problems
  • Monitor and maintains software licensing and maintenance agreements
  • Gain exposure to some of the complex tasks within the job function
  • Promote satisfaction engineering through commitment to service delivery
  • Set up and configure computers and peripheral equipment such as printers, scanners, etc.
  • Perform audits and tests on computer systems, networks and hardware to ensure proper functionality
  • Proactively oversee the activities involved in quality resolution of complex technical issues, responding with an appropriate sense of urgency to problems
  • Maintain computer network, system and hardware documentation for colleagues to reference

The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents. Consequently, job incumbents may be asked to perform other duties as required such as:

  • Attend trade shows, marketing functions and events, technical training and other programs as assigned
  • Utilize assigned company technology effectively and appropriately as a work tool
  • Ability to travel primarily within assigned geography (< 30%)

Computer Systems Analyst Level 2 Qualifications

  • Certificate or associate degree in a relevant field is an asset
  • 5 years of experience in a technical support or customer service role are desired
  • Familiarity and understanding of the functions of basic computer hardware and software
  • Must have sound analytical thinking skills and attention to detail
  • Extremely high moral and ethical values and standards
  • Demonstrated pattern of business success in engineering excellence and service delivery
  • Experience in consultative pre-sales engineering solutions; preferably within an information technology framework
  • Experience in communication with people with different levels of technical proficiency
  • Experience in the development and promotion of a service excellence corporate environment
  • Demonstrated ability to overcome obstacles in order to meet objectives
  • Solid networking, time management, negotiation, problem solving skills
  • Strong verbal, written and interpersonal communication abilities
  • Desire and willingness to learn new technologies and utilize it to maximize performance and effectiveness

Key to Success

The successful Computer Technician Engineer Level 2 will be extremely motivated, able to work both independently and as part of a professional team and be very customer focused. Focusing on the client to support both sales activities and quality of service will include:

  • Supporting Account Executives on sales calls and meetings to provide enhanced descriptions of our services and the value proposition of InfoSystems
  • Influencing a positive view and impression of InfoSystems
  • Creating an optimal experience for the customer and working with them to ensure a long term and mutually rewarding relationship with InfoSystems
  • Fostering loyalty from customers by consistently promoting a customer service culture
  • Working with a solid technical acumen to support the engineering team
  • Being considered the subject matter expert in one technical discipline while continuing to learn other skills in different technical areas

Performance Measurements

  • Effective working relations and coordination within the engineering team, other department personnel and external resources
  • Positive reviews and feedback from customers, partners, and peers regarding performance, behavior and attitude
  • Pattern of professional growth and development

InfoSystems, Inc. is an Equal Opportunity Employer. We do not discriminate based upon race, religion, gender, national origin, sexual orientation, familial status, age, handicap, marital status, etc.

Posted January 2021: 

InfoSystems is seeking a motivated individual to join our Cyber Services Team and fill the role of IT Security Network Penetration Tester.

This individual is responsible for conducting penetration testing of IT infrastructures and applications. This individual will utilize industry accepted tools and techniques to identify, evaluate and remediate potential weaknesses in systems using both manual and automated methods. This individual will also be client facing and must have the ability to communicate technical issues to non-technical individuals.

At InfoSystems, our people make us who we are, and we recruit those who not only share our goals, but who are excited to be part of our culture. We strongly encourage both a committed and motivated spirit, as well as a balanced lifestyle allowing for personal growth and career development. The ideal candidate is upbeat, empathetic, goal oriented and relationship driven. Join our team and thrive with a company that offers strong pre-sales and delivery expertise, top-level partnerships with best of breed technology innovators and a quarter of a century of proven success.

Offensive Security Penetration Tester Skills Requirements

  • Working knowledge of Windows/Unix/Linux systems administration and security vulnerabilities
  • Deep knowledge of network protocols (IPV4, DNS, HTTP, etc.) and accompanying tools (Wireshark, TCPDump, etc.)
  • Understanding of network administration of Firewalls, Routers and Switching technology (CCNA a plus)
  • Understanding on how to perform a vulnerability assessment using Tenable Nessus and other tools
  • Understanding of and the ability to perform penetration testing and ethical hacking
  • Understanding of penetration testing tools and techniques (Kali, Backtrack, Metasploit)
  • Understanding of how malicious software works (malware, trojans, rootkits, etc.)
  • Development experience using Python, Ruby, Perl, C, or C++
  • System/Network Engineer experience
  • Network Operator and/or Analyst experience
  • Excellent verbal and written communication skills

Offensive Security Penetration Tester Duties

  • Conduct both internal and external Network Vulnerability Assessments and Penetration Tests (NVA/PTs) using credentialed and non-credentialed knowledge
  • Perform Web Application testing using tools such as Accunetix
  • Perform other offensive security tests such as phishing and social engineering
  • Generate reports and present findings to InfoSystems’ customers
  • Knowledge share with other members of the InfoSystems’ Cyber Services Team
  • Perform pre-testing reconnaissance to determine risks of performing penetration testing on production systems

Disclaimer: This is not intended to be a comprehensive list and job duties may change at any point in time.

Qualifications

  • Bachelor’s Degree in a related field or 3-5 years’ experience working as a penetration tester or cyber security professional
  • Certifications such as CEH, Penetration Testing +, or OSCP strongly desired

Reporting Relationship

  • This role reports to the Executive Vice President of Services and CISO,

Job Classification

  • Non-exempt
  • Paygrade: Dependent upon experience
  • Full-Time
  • Permanent Position

Physical Requirements

 

  • This job requires a significant amount of sitting and looking at a computer screen but could also involve travel and mobility.

Location

  • Chattanooga, Tennessee or from remote location
  • Occasional customer on-site visits may be required

InfoSystems, Inc. is an Equal Opportunity Employer. We do not discriminate based upon race, religion, gender, national origin, sexual orientation, familial status, age, handicap, marital status, etc.

Posted January 2021: 

InfoSystems is seeking to hire a Level 1 Technical Support Engineer to provide the execute the job responsibilities within our Customer Support Operations Center (CSOC):

  • Provide Tier 1 support to end users and customers
  • Provide troubleshooting and technical support via phone, web-based tools and email
  • Advise customers regarding the product’s proper use and address specific user issues
  • During problem escalations, work with customers and Tier 2 support. Candidate will assist the customer base during installations
  • Document and maintain records in call tracking system of all information pertaining to customer problems or requests
  • Effectively use resources for problem resolution.
  • Escalate open incidents in a timely manner

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The work environment characteristics described here are representative of those that a team member encounters while performing the essential functions of this job. The candidate will express proficiency in:

  • BASIC LAN/WAN Configuration –TCP/IP, DNS
  • System Performance Monitoring
  • Hardware Configuration and Installation
  • Web Browser Configuration
  • Printer/Scanner Troubleshooting and Setup
  • Software installation
  • PC Setup/Moves
  • Daily Activity/Customer Logs
  • Superior Verbal and Written Communication
  • Ability to Organize and Manage Time
  • Documentation
  • User Training
  • Prior work experience in the IT field is a plus, but not required.

Job Duties:  

  • Answering and supporting the end user/customer when they call
  • Working on projects with other system/network engineers
  • Following up with tickets to ensure resolution for end user’s issues
  • Documenting all interactions with end users
  • Documenting processes and customer systems
  • Finding and suggesting solutions for company’s IT needs
  • Bringing new customers onboard and analyzing their environment
  • Finding and implementing the right hardware/software for companies
  • Keeping daily task organized and scheduled out
  • Finishing task/projects on time
  • Being able to help out where needed with team members and the company
  • Following company’s policies and procedures
  • Going onsite to resolve customer issues on an as needed basis
  • Working with the sales team and meeting potential clients when needed
  • Researching best practices to implement for companies
  • Researching best hardware/software to use internally/externally
  • Building your knowledge in the IT field
  • Growing your soft skills for improved customer/team experience

Disclaimer: The employer may need to adjust tasks and duties as necessary based on the needs of the company and may change without notice.

Reporting Relationship:

  • You will be reporting to the Customer Support Operations Center Manager who is responsible for the service and delivery of solutions to our customers.

Job Classification:

  • Non-Exempt
  • Pay rate at an Entry level pay grade based on level of experience
  • Full-Time

Physical Requirements:

  • This job will require a significant amount of sitting, standing, looking at a computer for several hours a day at a standard desk
  • Lifting heavy boxes, equipment, etc.
  • The Dress code is Business Casual, no hats, proper business hair style, and appropriately groomed and well-kept facial hair of an appropriate and reasonable length (not to exceed 4 inches)

Location:

  • Main office in Chattanooga, Tennessee, Remote work recommended
  • Travel Requirements: Local travel to customer sites as needed

InfoSystems, Inc., is an Equal Opportunity Employer. We do not discriminate based upon based on race, religion, gender, national origin, sexual orientation, familial status, age, handicap, marital status, etc.

Posted January 2021: 

InfoSystems is seeking to hire a Senior Account Executive to offer infrastructure, IT optimization and cybersecurity products and services in the Southeastern United States. Our Senior Account Executive will cover the following sales functions in an assigned territory: prospecting, lead progression and securing orders; cross-selling hardware, software and service solutions; providing customer service; and preparing periodic reports as required to maximize business potential and customer satisfaction.

This role would report to InfoSystems’ COO and work directly with marketing, technical, managed services and client success teams. Top candidates would reside in one of the following Southeast states: Tennessee, Alabama, Georgia, North Carolina, South Carolina, Florida or Kentucky.

At InfoSystems, our people make us who we are, and we recruit those who not only share our goals, but who are excited to be part of our culture. We strongly encourage both a committed and motivated spirit, as well as a balanced lifestyle allowing for personal growth and career development. The ideal candidate is upbeat, empathetic, goal oriented and relationship driven. Join our team and thrive with a company that offers strong pre-sales and delivery expertise, top-level partnerships with best of breed technology innovators and a quarter of a century of proven success.

Senior Account Executive Responsibilities

  • • Prospect and sell new and existing customer technology needs and proposing comprehensive solutions inclusive of hardware, software and services
  • Developing and maintaining a pipeline of business
  • Executing regular sales calls to develop relationships and proactively follow-up on leads
  • Developing and nurturing professional relationships with appropriate vendor and community groups
  • Delivering effective presentations promoting InfoSystems, our vendor partners and services
  • Developing account relationships to maximize long-term sales opportunities and ensure client perpetuity
  • Identifying decision-makers to close deals and finalize contracts
  • Ensuring optimal customer satisfaction
  • Working closely with the entirety of the sales team to triumph strengths and empower total solution wins
  • Participating in sales forecasting and planning in an effective manner
  • Daily administrative tasks including CRM entry, reporting and communication with the relevant departments in the organization

Senior Account Executive Requirements

  • Degree in business, information technology or other relevant field
  • Minimum five (5) years of experience selling IBM, Dell Technologies, Red Hat, VMware, Cisco or other relevant solutions in a VAR, OEM or consulting environment – associated sales and technical certifications preferred
  • Demonstrated territory management skills including prospecting and lead development
  • Strong presentation, communication and relationship skills
  • Evidenced problem solving, customer service, negotiation and follow up expertise
  • Robust knowledge of contract terminology

Posted November 2020: 

InfoSystems is looking for an experienced Automation Engineer to join our growing team. Our people make us who we are, and we recruit those who not only share our goals, but who are excited to be part of our responsive culture. We strongly encourage both a committed and motivated spirit as well as a balanced lifestyle allowing for personal growth and career development. You’ll love working with a supportive team that goes above and beyond to solve our clients’ challenges.

The person filling this position will define the scope and vision for projects using his or her knowledge of IBM and Red Hat platforms. In this role, the ideal candidate will perform pre-sales initiatives, as well as delivery and implementation of infrastructure and IT optimization solutions with a focus on a positive customer experience. As a Automation Enginner, you’ll gain an understanding of customer infrastructures and business issues and make recommendations appropriate to each customer environment. The ideal candidate will need solid technical and communication skills, experience with enterprise-wide deployments and a record of successful projects.

This role would report to InfoSystems’ Vice President of Engineering and work directly with sales, technical and managed services teams. Top candidates would reside in the Southeastern United States and the availability to travel, as necessary.

Automation Engineer Responsibilities

  • Demonstrate deep dive knowledge in both traditional and virtualized infrastructures while successfully completing client project assignments
  • Provide support for vendor software supporting virtual infrastructure environments for both SMB and enterprise clients
  • Bring innovative ideas, enthusiasm and energy to the project team while identifying new business opportunities
  • Constantly learn about new technologies and apply these concepts to customer needs
  • Work with customers to plan and propose high-value delivery plans, while maintaining client satisfaction

Automation Engineer Requirements

  • Bachelor’s degree in Information Technology, Computer Science or related discipline or equivalent work experience and training
  • 5+ years of experience designing, developing, implementing enterprise scale technology solutions
  • 3+ years of experience defining and implementing strategies under a CIO or other IT executive
  • Deep knowledge of at least one of Red Hat’s primary product sets including, but not limited, to Red Hat Ansible, OpenShift or virtualization solutions
  • Exceptional analytical and problem-solving skills
  • Strong communication skills: oral presentations, writing, negotiation, active listening, influence positive team dynamics
  • Daily administrative tasks, reporting and communication with the relevant departments in the organization
  • Red Hat Certified Engineer (RHCE) credentials are highly preferred

Posted October 2020: InfoSystems is seeking to hire a Cybersecurity Engineer with an analytical mind and a detailed understanding of cybersecurity methodologies to support business development and client relations. Our people make us who we are, and we recruit those who not only share our goals, but who are excited to be part of our responsive culture. We strongly encourage both a committed and motivated spirit as well as a balanced lifestyle allowing for personal growth and career development. You’ll love working with a supportive team that goes above and beyond to solve our clients’ challenges.

The ideal candidate is expected to have a meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure and deliver on tight deadlines. To ensure success, our Cybersecurity Engineer must display an excellent understanding of technology infrastructures using firewalls, VPN, data loss prevention, IDS/IPS, vulnerability management, end-point protection, MDR, MFA, networking architecture, CIS benchmarked, web-proxy and various security audits. Top candidates will be comfortable working with a variety of technologies, including (but not limited to) servers and infrastructure, hypervisors and virtualization, Cisco, SonicWall, Cylance and SIEM. The candidate should be able to confidently analyze clients’ security posture and seek improvements on a continuous basis, report possible threats, research weaknesses and find ways to counter them and find cost-effective solutions to their cybersecurity challenges.

This role would report to InfoSystems’ CISO and work directly with sales, technical, managed services and marketing teams. Top candidates would reside in one of the following Southeast locations: Nashville, TN; Chattanooga, TN; Knoxville, TN; Birmingham, AL; Huntsville, AL; Charlotte, NC; Lexington, KY.

Cybersecurity Engineer Responsibilities

  • Planning, implementing, managing, monitoring and upgrading security measures for the protection of our clients’ data, systems and networks
  • Troubleshooting of security and network problems
  • Responding to system and/or network security breaches
  • Ensuring that client data and infrastructure are protected by enabling the appropriate security controls
  • Participating in the change management process
  • Testing and identifying network and system vulnerabilities
  • Daily administrative tasks, reporting and communication with the relevant departments in the organization

Cybersecurity Engineer Requirements

  • A degree in Computer Science, IT, Systems Engineering or a related qualification
  • 5+ years of work experience with in the cybersecurity arena
  • Certified Information Systems Security Professional (CISSP) credentials
  • Ability to work under pressure in a fast-paced environment
  • Great awareness of cybersecurity trends, current news and events and evolving hacking techniques